Shipping policy

At BLUEFLY JEWELS, we ensure that every piece of jewellery is carefully packed and delivered to you with utmost care and efficiency.

Order Processing

  • Orders are processed within 1–3 business days after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During peak periods or sales, processing time may be slightly extended.

Shipping & Delivery Timeline

  • Estimated delivery time: 3–7 business days across India.
  • Delivery timelines may vary depending on your location and courier partner operations.

Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout.
  • Free shipping may be available on selected orders or promotional offers.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS, Email, or WhatsApp.
  • You can use this to monitor your shipment in real time.

Delivery Responsibility

  • Please ensure that your shipping details (address and phone number) are accurate.
  • BLUEFLY JEWELS is not responsible for delays due to:
    • Incorrect or incomplete address
    • Customer unavailability at the time of delivery
    • Courier service delays
    • Natural or unforeseen circumstances

Failed Delivery & Re-shipping

  • If delivery fails due to incorrect details or multiple unsuccessful attempts, additional shipping charges may apply for re-dispatch.

Damaged Shipments

  • If your order arrives damaged, please refer to our Refund & Return Policy.
  • A complete unboxing video is mandatory to claim any damage.

Contact Information

For any shipping-related queries, please contact:

  • Name: Mahuya Acharjya
  • Email: blueflyboutique@gmail.com
  • Phone / WhatsApp: +91 9836727670
  • Address: 319, Purba Sinthee Bye Lane, Kolkata – 700030